At Fonto, we are committed to protecting your privacy. We also want to be transparent, as privacy shouldn’t be complicated. Our full privacy policy is below, but we wanted to give you the version without the jargon, to make sure you understand our intentions.
We collect your personal information directly from you, for example when you use our website and when you interact with our products and services. These interactions may include actions such as:
If you are a business user or client, we may collect your personal information so we can allow you to use or access our services.
If you provide us with information about other individuals, you are responsible for telling those individuals and directing them towards this privacy policy.
The purposes for which we collect, store, use and disclose personal information include:
We may also combine the information we collect and hold about you. We will communicate with you electronically unless you tell us that you do not wish to receive electronic communications.
We may disclose personal information to:
In addition to the above, we may use service providers who may handle your personal information on our behalf to provide services for us such as:
Only we will contact you unless you consent to someone else doing so e.g. if you give specific consent to receive information from another company.
If you do not provide your personal information to us, we may not be able to provide you the services we offer.
We store the personal information we collect in a secure data centre or in the cloud. We only use storage providers who maintain high standards of security and encryption. We store all personal information in Australia.
In some countries you have the right to:
If you wish to request access or correct your personal information, please write to us by email [email protected].
If you have any concerns about whether we have complied with the Privacy Act 1988 (Cth), the Australian Privacy Principles, or this Privacy Policy, please email us at [email protected].
Your complaint will be considered by us through our internal complaints resolution process and we will try to respond with a decision within 30 days of you making the complaint.
If your complaint is not resolved, you may refer it to the Office of the Australian Information Commissioner who can be contacted by phone at 1300 363 992, by email at [email protected], by post at GPO Box 5218, Sydney NSW 2001 or you can go to www.oaic.gov.au.
If your complaint reasonably requires us to contact a third party, we may need to give some of the information contained in your complaint to that party.
We may update this Privacy Policy at any time by publishing it on our website.
We welcome your questions and comments about privacy.
Contact us for requests for access and alterations, concerns or complaints or questions and comments at [email protected].
Fonto, and this website, is owned, operated and controlled by Data Analytics Holdings Pty Ltd ACN 611 631 826.
26th July 2021.