Insights

Average basket size and spend per customer grew by 5% and 3.9% CAGR for the 3 months to May 2025, tracking 4 years of consumer spending data

A founder's journey to disrupting the market research industry

How Fonto and Mastercard's collaboration will improve market share measurement and consumer insights

Fonto's Moments in QSR data for April has revealed Crust Pizza to be atop the category in overall customer satisfaction

More people are subscribing to SVOD services in Australia than ever before, with Disney+ reaching new highs after its launch of ESPN content in March.

Alternative data has become a growing source of data for evaluating company performance. What is it and how is it valuable?

More than a quarter of Australians now purchase common grocery basket staples such as toilet paper, household cleaning supplies and laundry detergent from non grocery retailers.

Sigma Healthcare, owners of Chemist Warehouse, have expanded their market share by 4.4 percentage points while acquiring Chemist Warehouse during the March quarter.

Fonto spent time with senior QSR executives at Barrenjoey last week, presenting findings from its Moments in QSR research

Market share data for alcohol retail revealed, plus does Generation Z have a fundamentally different relationship with the sector?

The latest Moments in QSR data shows that fresher, higher quality alternatives are increasing frequency and spend amongst fast food customers.

What is longitudinal consumer research and why is it important?

As consumer coffee habits change, Quick Service Restaurants continue to compete with coffee specialists for your morning brew.

Netflix remains the clear leaders in pure play subscription video content in Australia based on recent analysis of consumer expenditure

Recent industrial action by Woolworths employees in Victoria proved challenging for the supermarket in December

Competition in Telco & Internet continues to grow, with smaller players increasing from 18 to 22% market share since 2022.

As the ACCC Supermarkets Inquiry continues, Costco and ALDI continue to grow their share of the Australian groceries market

In 2024, Booking.com surpassed Airbnb for its share of short-stay accommodation as regulatory pressures impacted Airbnb's growth

QSR restaurants in 2024 potentially declined their share of $2.75 billion for the first three quarters of 2024.

With the top 5 brands representing 75% total market share, a snapshot of the Petrol & Convenience category highlights why loyalty has become a battleground

Uber Eats continues to dominate both share and loyalty in the category, with DoorDash making steady gains

In the spotlight with the Fear & Greed podcast

With Spotify Wrapped set to drop for another year, Fonto data reveals 31% of Australians subscribed to Spotify in 2024

Fonto's Moments in QSR tracking has revealed a lack of satisfaction with McDonald's potentially contributing to a decline in sales

Fonto data from October 2024 has shown Temu passing eBay's market share for the first time.

In the world of online retail, the Chinese retailer Temu have made massive gains in a short space of time, with 1 in 5 Australians having purchased from them.

The benefit of loyalty program adoption is clearly evident as spend by loyalty customers far outweighs non-loyalty customers.

One in ten Australians purchase from Amazon each month as the company benefits from a clear upward trend in penetration.

With cost-of-living pressures increasing price sensitivity, some brands stand to benefit the most.

With the top 10 fashion brands amongst young women accounting for over 50% of their fashion spend, competition for market share is fierce.

Shoppers are making the switch to low cost supermarkets such as ALDI and Costco in recent months.

For those brands who get it right in beauty, they can take a significant share of the market, both online and offline.

Women age 18-29 across Australia are spending more than average across a wide range of categories including fashion, fitness, ride share and fast food.

Young Australians Series 1

Young Australians Series 2

Young Australians Series 3

Fonto membership base reveals Australia's average Financial Wellbeing Score is 54.

Preparing our annual tax returns may not spark joy but knowing a refund is due can be the best incentive to lodge early.

When it comes to brand loyalty, Australian drivers are a fickle bunch.

The idea of having fresh ingredients and simple recipes boxed up and delivered to your door has struck a chord in Australia with customers spending an average of $211 per month on ready-to-cook meal kits.

One of the first major changes to the Australian way of life due to Covid-19 was the introduction of stay-at-home rules across the country.